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Custom AI Development

Production agents, built to ship.

Bespoke AI agents and pipelines, engineered for your stack and your operators — live in 4–8 weeks, with full IP ownership and an eval harness that travels with the system.

4–8wkTO PRODUCTION
100%CLIENT RETENTION
Full IPCODE OWNERSHIP
WHAT SHIPS

Four artefacts.
Built to outlast us.

We do not deliver demos or proofs-of-concept that quietly retire. Every engagement ends with a system your engineers can run, observe, and extend on their own — long after our access is revoked.

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PRODUCTION
ARTEFACTS, EVERY
BUILD
01
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Production-grade agents

Built to your stack, not a sandbox.

Containerised deploymentVersioned & observableCI/CD-integrated
02
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Integrated workflows

Connected end-to-end across the systems you run.

Webhooks, queues, event busCRM / ERP / data warehouseIdentity & SSO ready
03
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Evaluation harness

A live test bed that travels with the model.

Golden datasets & regressionsQuality, safety, cost metricsProduction drift alerts
04
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Operator playbook

Your team owns the system on day one.

Runbooks & incident protocolsEditable prompts & policiesArchitecture handover sessions
HOW WE ENGAGE

Four phases. Eight weeks. Yours to own.

OVERVIEW

Working software
every Friday.

LENGTH4–8 weeks
CADENCEWeekly demos
ANCHORProduction ship
01
architectureWEEK 1

Architect

A short, sharp design phase. We define the agent boundary, evaluation criteria, integration surfaces, and the failure modes that matter.

02
constructionWEEK 2

Prototype

A working end-to-end build on real data inside your environment. By the end of week two you can run it, criticise it, and redirect it.

03
buildWEEK 3-5

Harden

Evals, guardrails, observability, retries, fallbacks. We make the system safe to leave running unattended on production traffic.

04
handshakeWEEK 6-8

Hand over

Documentation, runbooks, and live architecture sessions with your engineers. You leave owning the agent — code, prompts, evals, and all.

CAPABILITIES

What we build, in practice.

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AI Voice Agents

Sub-second latency voice models for inbound reception and outbound campaigns across 20+ accents.

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Intelligent Chatbots

Multi-channel conversational agents for web, WhatsApp, and Telegram with custom brand personas.

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RAG Knowledge Bases

Semantic document search and response systems that auto-sync with your company's data sources.

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Sales & Lead Gen Agents

Always-on sales reps that qualify leads, gauge intent, and push data directly into your CRM.

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Help Desk Automation

Automated ticket triage and resolution pipelines that handle up to 80% of tier-1 support requests.

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Front Desk Systems

Digital receptionists that manage visitor check-ins, room booking, and delivery coordination.

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Reasoning & Decision Agents

Multi-step reasoning agents that evaluate options, apply business rules, and take autonomous actions on your behalf.

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AI Email Outreach

Personalised cold email agents that research prospects, craft context-aware messages, and handle replies at scale.

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Appointment Scheduling AI

Conversational booking agents that match availability, send confirmations, and handle reschedules without human input.

HOW WE WORK

Four non-negotiables.

These are the principles we will not bend on. They are why our builds ship in weeks, not quarters — and why every client renews.

01

Prototype before architecture

A working slice on real data in week two beats a pristine architecture diagram in week six. Decisions get easier when there is something to react to.

02

Working software every Friday

No fortnightly demos and no surprises at the end. Every Friday the latest build runs against your data with a short written changelog.

03

Edge cases are the spec

The happy path is the easy thirty percent. The hard sixty days are the messy ten percent — and they are what we design around from week one.

04

Built for your team to inherit

No proprietary frameworks, no licensed runtimes. Standard stack, your repo, your cloud — so handover is a meeting, not a migration.

FEATURED BUILD

Tier-1 support automation at
94% resolution in four weeks.

A reasoning agent deployed across web, WhatsApp, and email to handle incoming customer queries. Human escalations went from 60% in the pilot to just 6% in production, saving the client thousands of hours in manual support.

RESOLUTION RATE

40% → 94%

HANDLE TIME

12m → on demand

TIME TO SHIP

4 weeks

COST / TICKET

$8.50 → $0.15

Read the case

FINAL RESOLUTION

94%

PER-TICKET TIME

2 sec

BACKLOG CLEARED

2 days

LEAD GENERATION

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Sales agent that paid back in 30 days.

3x lead conversion · Fully integrated with Salesforce

VOICE AUTOMATION

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AI receptionist handling 500+ calls daily.

0 missed calls · Real-time calendar booking

FAQS

What every engineering leader asks first.

Bring your own questions

You do. From day one. We work inside your repository and your cloud account; on engagement close, our access ends and you keep the full system — code, prompts, evals, infrastructure config, and documentation.

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